Overview

This course provides the foundation necessary for administrators to effectively centralize and manage desktops in the datacenter and deliver them as a service to users anywhere. Students will learn how to select a desktop delivery model for each user group based on their needs, build proof-of-concept and production XenDesktop environments assign virtual desk tops to users and customize the user experience through policies. This course also provides instruction on how to build a Provisioning services farm to enable single-image desktop management, and how to host virtual machines on the client device using Citrix XenClient. Audience

This course is designed for IT professionals, such as server, network and system administrators, system engineers, analysts, consultants, architects and Citrix Partner Network members.

Preparatory Recommendations:

Before taking this course, Citrix recommends that students have the following:

1. A basic knowledge of the purpose and goals of virtualization technology
2. An understanding of computing architecture, including network and storage devices, device drivers and operating systems
3. Basic experience installing and administering Windows Server 2008 R2
4. Basic understanding of server, desktop and application virtualization concepts

Key Skills

Upon completion of this course, students are able to:

1. Determine the best Flexcast delivery model for each user group.
2. Build a XenDesktop proof-of-concept environment.
3. Configure a XenServer host for desktop delivery.
4. Build and configure a production XenDesktop site.
5. Manage virtual desktops as a single entity by creating a desk top catalog.
6. Modify a desktop image without impacting user productivity.
7. Restrict or allow certain XenDesktop features using policies.
8. Monitor site activity and troubleshoot issues in Desktop Director.
9. Install and configure Provisioning services.
10. Copy a des ktop image to a virtual disk that can be streamed to virtual and physical target devices.
11. Identify the XenClient infrastructure.
12. Install and configure Synchronizer for XenClient.

Instructional Method

This course is available in either classroom or self-paced online formats, and inc ludes access to a live lab environment, as well as demonstrations and the practical application of conc epts through hands-on exercises.

Course Length

30 hours

Certification Preparation

This course prepares students for the CCA for Citrix XenDesktop 5.

Registration

For more information and to register for this course, please go to

Module 1: Introduction and Course Overview

1. Course Overview
2. Course Outline
3. Connect with Citrix Education

Module 2: Introducing XenDesktop

1. FlexCast
2. Use Cases
3. Virtual Desktop Models
4. HDX Technologies
5. Hosted Desktop Delivery
6. Quick Deploy
7. Quick Deploy System Requirements

Module 3: Configuring the Hypervisor for Desktop Delivery

1. Overview
2. Virtualization
3. Virtualization Components
4. Hypervisors
5. Hypervisor Role in Desktop Delivery
6. Windows Virtual Machine Architecture
7. Installation from an ISO
8. To Create an ISO Library
9. Windows Virtual Machine Device Support
10. Windows Virtual Machine Creation
11. XenServer Tools
12. Templates and Life-Cycle Operations
13. Virtual Machine Templates
14. To Provision a New Virtual Machine Using a Template
15. Virtual Machine Export and Import
16. Virtual Machine Duplication
17. Snapshots
18. Virtual Machine Operations
19. XenConvert
20. To Convert a Server or Desktop to a Virtual Machine
21. Virtual Machine Resource Management
22. Events and Alerts
23. Resource Pools
24. Virtual Machine Movement
25. Network Components and Architecture
26. External Networks
27. Internal-only Network
28. NIC Bonds
29. To Create a NIC Bond in XenCenter
30. VLANs
31. Storage
32. Storage Repositories
33. Remote Storage
34. Storage Capability Comparison
35. Troubleshooting Hypervisor Issues

Module 4: Installing and Configuring XenDesktop

1. Overview
2. XenDes ktop Architecture
3. Production Site Configuration
4. License File Management
5. Obtaining License Files
6. Security Considerations
7. Active Directory Considerations
8. Supported Active Directory Environments
9. Active Directory-Based Controller Discovery
10. Active Directory Objects
11. Configuring a XenDesktop Site
12. To Configure a XenDesk top Site
13. Web Interface
14. Web Interface Considerations
15. Desktop Delivery Communication Process
16. Access Gateway
17. ICA Proxy Mode
18. Access Gateway Deployment Scenarios
19. Access Gateway Communications
20. Access Gateway Authentication
21. Single Sign-on to Web Interface
22. SmartAccess

Module 5: Managing Desktop Catalogs and Groups

1. Overview
2. Adminis tration Roles
3. To Add an Administrator Account
4. Preparing a Virtual Desktop for Delivery
5. Virtual Desktop Agent Installation
6. Virtual Desktop Agent Wizard Settings
7. Manual Firewall Configuration
8. Machine Creation Services
9. Machine Creation Services Host and Storage Requirements
10. Desktop Catalogs
11. Machine Types
12. Pooled Machine Type
13. Dedicated Machine Type
14. Existing Machine Type
15. Physical Machine Type
16. Streamed Machine Type
17. Virtual Desktop Updates
18. To Modify the Master Virtual Machine
19. To Revert to the Previous Master Virtual Machine
20. Desktop Groups
21. Desktop Group Types
22. Desktop Group Examples
23. To Create a Desktop Group
24. Power Management
25. Pools and Buffers
26. To Configure Power Management
27. Troubleshooting Desktop Catalog and Group Issues

Module 6: Customizing the User Experience

1. Overview
2. User Device Types
3. Display Modes
4. Citrix Receiver
5. Citrix Receiver for Windows
6. Citrix Receiver for Windows System Requirements
7. Citrix Receiver for Macintosh
8. Citrix Merchandising Server
9. Citrix Merchandising Server Architecture
10. Profile Management
11. User Profiles
12. User Profile Types
13. Redirecting User Data
14. Managing User Profiles
15. Profile Management Logon Process
16. To Enable Profile Management
17. FlexCast for Apps
18. Application Delivery Method
19. XenDes ktop Policies
20. Policy Creation
21. To Create a Policy
22. Policy Settings
23. Policy Setting Best Practices
24. Policy Prioritization
25. Troubleshooting Customization Issues

Module 7: Monitoring XenDesktop Sites

1. Overview
2. Desktop Director
3. Installing Desktop Director
4. Accessing Desktop Director
5. Desktop Director Pages
6. Filters
7. Searching for a User or Machine
8. User and Machine Management
9. Managing Machines
10. Managing End Users
11. User Shadowing
12. To Shadow a User
13. Troubleshooting Site Monitoring Issues

Module 8: Streaming Desktops to Virtual and Physical Machines

1. Overview
2. Streamed VHDs and Catalogs
3. Provisioning Services
4. Citrix Provisioning Services Infrastructure
5. Citrix Provisioning Services Components
6. Key Serv ices
7. Provisioning Services Administration
8. Installation Planning
9. Network Boot Services
10. Boot Process
11. DHCP Deployment Options
12. DHCP Configuration
13. Provisioning Services Farm Design
14. Farms
15. SQL Database Server
16. Service Account Permissions
17. Sites
18. Stores
19. Write Caches
20. Storage Requirements
21. Sample vDisk Storage Requirements
22. Provisioning Services Installation
23. To Install Provisioning Services
24. Provisioning Services Configuration
25. To Configure a Provisioning Services Farm
26. Store Configuration
27. Troubleshooting Provisioning Services Installation and Configuration

Module 9: Creating a Shared vDisk

1. Overview
2. vDisk Image Modes
3. Standard Image Mode
4. Difference Disk Image Mode
5. Private Image Mode
6. Write-Cache Types
7. Cache on Server Disk
8. Cache on Server Disk: Local Storage
9. Cache on Server Disk: Shared Storage
10. Cache on Device
11. Hard Drive
12. Cache on Device
13. Hard Drive: Local Storage
14. Cache on Device
15. Hard Drive: Shared Storage
16. Target Device-based RAM Cache
17. Target Device RAM
18. To Create a vDisk
19. Imaging Wizard
20. vDisk File Creation
21. VHD Format
22. vDisk Mounting
23. Formatting a vDisk
24. Master Target Device
25. Boot Order
26. Master Target Device Software
27. To Create a Windows Master Target Device using the Imaging Wizard
28. XenConvert Overview
29. To Image Windows Target Devices with XenConvert
30. Troubleshooting vDisk Creation Issues

Module 10: Administering Provisioning Services Com ponents

1. Overview
2. Provisioning Services Hosts in the Console
3. Target Device Connections
4. Provisioning Services Host Properties
5. Target Device Management
6. Target Device Collection
7. Target Device Views
8. Target Device Properties
9. Active Directory Integration
10. Domain Pass word Management Process
11. Automatic Password Renegotiation
12. To Integrate Active Directory
13. vDisk Management
14. vDisk Properties
15. To Create a vDisk File
16. To Unassign vDisks from Target Devices
17. To Delete a vDisk
18. vDisk Locks
19. vDisk Back up
20. Streamed Desktop Catalogs
21. To Create a Streamed Desk top Catalog
22. vDisk Updates
23. Automatic Update
24. Incremental Update
25. Autoupdate Tool
26. Incremental Update Rollback
27. Scheduled vDisk Updates
28. vDisk Update Strategies
29. Troubleshooting Provisioning Services Issues

Module 11: Delivering Local VM Desktops

1. Overview
2. Local VM Desktops with XenClient
3. XenClient Architecture
4. Synchronizer for XenClient
5. XenClient Installation
6. To Install XenClient
7. XenClient Configuration
8. Receiver for XenClient
9. To Create a Virtual Machine
10. XenClient Tools
11. Synchronizer Installation and Configuration
12. Image Management
13. To Upload a Virtual Machine to the Synchronizer
14. To Assign Desktops to End Users
15. User Management
16. To Create a Local User or Group
17. To Link an Existing AD User or Group
18. Device Management
19. XenClient User Experience
20. Secure Application Sharing
21. Troubleshooting Local VM Desktop Issues